A few weeks ago the latest expansion for World of Warcraft launched, 'Legion'. I make no attempt to hide or excuse the fact I play World of Warcraft having done so for the last ten years. I'm an MMO gamer. I love community-involved games, and I love the particular Universe World of Warcraft is set in. I loved the movie, even if the critics didn't. My experience this last week with issues in the game however, I did not love. Neither did other players.
Over the last few weeks we have locked ourselves away in the cogneto cave putting our nose's to the grindstone and drinking copious amounts coffee to ensure that we continue our push for improving what not only StatusHub does but how it works for you.
Finally we are delighted to release some exciting changes that we feel will go a long way to improving your experience with our service and how you engage with your customers.
This first change is the one we are most excited about. Over the last while we have wanted to offer our customers a way of being able to report issues with their services to statushub while they were recording them internally. Thanks to this new feature you can now create an incident for statushub within JIRA and link it to an existing JIRA issue.
How to integrate Statushub with Jira
Pingdom , VictorOps , Uptime Robot , PagerDuty , PRTG , and Nagios are all monitoring tools that have been able to connect to your statushub since we acquired StatusHub early last year. Now we have added New Relic to this growing list.
How to integrate Statushub with New Relic
Platform Wide Updates
Platform Wide Alerts or Disaster Mode as lovingly call it. Is a quick and easy way to notify subscribers when disaster strikes and multiple services are affected by the same serious problem. Once enabled StatusHub will add a large red notification bar to the top of your page. Also StatusHub will notify all your subscribers of the issue even those who would normally miss notifications to the affected services, due to being only subscribed to a sub-set of your services.
How to use Platform Wide Alerts
As always, you can add your $0.02 to our Community Feedback section of our knowledge base and even request your own features , which will be added to our Deathwish Coffee pouring sessions. If you've not been checking out our roadmap to see what we're working on next, please visit http://statushub.io/roadmap.
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- Onboarding your customers to your statushub
- 5 ways to promote your status page with your customers.
- Natural Workflows.
- IAM statushub.
- StatusHub Updates & Improvements
- SMS matters more than you think.
- availability notifications
- availability status
- brand trust
- color blind
- colour blind
- content VS context
- customer experience
- customer service
- Gary Vaynerchuk
- Google Analytics
- hosted status page
- ICT Team
- Identity Access Management
- new relic
- pokemon go
- SAML 2.0
- service status
- set-up wizard
- sms notifications
- software status
- stats page
- status blogs
- status notifications
- status page
- status site
- status updates
- traffic light system
- twitter status
- UI design
- UI inspiration
- university of gloucestershire and cheltenham
- uptime robot
- UX design
- UX inspiration
- world of warcraft